Returns – The Noteworthys

THE NOTEWORTHYS

Returns

Not happy with your purchase?

All items purchased on The Noteworthys can be returned or exchanged within 10 business days, unless otherwise specified on the product page. 

Returns & Exchanges

In order for an item to be to be eligible for a return, you must notify The Noteworthys within three (3) days of receiving the order. Items must be returned within 10 business days from receipt of delivery of merchandise. If you want to exchange an item for a different size, you must notify The Noteworthys within seven (7) days of receiving the order. Returned or exchanged items must be unused, unworn, unwashed and undamaged. Please return items in their original packaging.

In order to return an item, you must email The Noteworthys at info@thenoteworthys.co with the following information:

  1. Order number in the subject line
  2. Item received, quantity and reason for return or requested size exchange in the body of the e-mail
Please send all returns and exchanges to the address below:
The Noteworthys
29 Tallforest Crescent, Toronto, ON, M9C 2X1
Canada

Damaged or Incorrect Items
In the event that your order arrives damaged, defective or incorrect, include a picture showing the damage in your return request email. We will send you a return authorization number and a packaging label to use. If we are able to, The Noteworthys will replace the damaged item.
If The Noteworthys is unable to do so, we offer two (2) return options:
  1. If you wish to apply your credit to your account at The Noteworthys, return shipping is free
  2. If you wish to apply your credit to your original credit or debit card used for payment, a flat rate for return shipping based on the subtotal of your return will be deducted from that payment.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Original shipping charges are non-refundable.

  

Return Shipping
Return shipping costs will be covered by The Noteworthys if you wish to apply your credit to your account at The Noteworthys. We will send you a return authorization and packing label to use. If you wish to apply your credit to your original credit or debit card used for payment, a flat rate for return shipping based on the subtotal of your return will be deducted from that payment.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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